Given the progressing circumstances surrounding COVID-19, we believe it is important to reassure you on the steps we are taking to ensure we operate as effectively and safely as possible during these unprecedented times.
The safety of our staff and customers is of utmost concern to us, which is why we've taken preventative measures to ensure we can carry on providing our service to our customers whilst adhering to the rules outlined by the UK Government
Whilst we will no longer be visiting customer homes to measure and quote, we will be available to contact via phone or email to provide quotations and offer guidance and advice on designing your shutters. We will also no longer be fitting until the UK Government lifts the restrictions on non-essential work to be carried out to protect both our fitters and our customers.
For all existing customers please be assured that there is no cause for concern with your current orders. Lead time remains as originally quoted with the factory now running at just below maximum capacity once again. However as stated, until the restrictions are lifted there will be no fitting completed, which may delay the final installation further than the estimated date of fitting.
Our priority as always is to ensure the very best service and we will ensure that all aspects of our business will run just as smoothly as ever. We thankyou for your understanding and patience during this difficult time.
Please do not hesitate to get in touch if you need any advice during this time!
Best wishes and please stay safe, to you and your family.
Best Regards,
Horizon Shutters
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